Processing Time:
To ensure your cookie order stays fresh, all orders will be mailed out for shipping on the following Monday from which the order was placed. Unless a holiday falls during the week. Please allow for up to 2~5 business days for your order to arrive
Pick up locations:
First Sunday of every Month
pick up location provided are not actual stores
pick up location will usually be a public shopping center
Shipping Rates and Estimates:
Shipping is a flat rate of $8
All orders when shipped will be shipped via express or priority shipping
Shipping Destinations:
Only shipping to California
Order Tracking:
Once your order has shipped, you will receive a shipping confirmation email with a tracking number. You can use this number to track your order through the shipping carrier’s website.
Shipping Delays:
Please note that shipping times are estimates and not guaranteed. Delays may occur due to weather conditions, holidays, or other unforeseen circumstances.
Perishable Items:
Although our cookies are Heat sealed and can last up to 7 days. Cookies are still a perishable item. I Love Cookies Bakery LLC will not be responsible for any delays from carrier.
Shipping Address:
Please ensure that your shipping address is correct. I Love Cookies Bakery LLC is not responsible for orders shipped to an incorrect address provided by the customer.
Returns and Refunds:
Due to the perishable nature of our products, we do not accept returns. If there is an issue with your order, please contact us at I Love Cookies Bakery LLC within 48 hours of receiving your order, and we will do our best to resolve the issue.
Contact Us:
If you have any questions or concerns regarding our shipping policy, please contact us at ContactUs@ilovecookiesbakery.com